Build skills
Learn to present products, choose sales channels and find customers online.
Enterprise Development
Helping businesses sell and grow online.
We work with organisations that support businesses to build the skills and capabilities to use digital commerce. Together, we design practical programmes that help businesses reach more customers, manage online sales and grow.
Practical programmes that help businesses build digital skills, reach customers and put online selling to work.
From learning to doing
Skills that businesses can put to work.
Build skills, use sales tools, reach customers and keep improving.
We connect practical learning with the tools and support businesses need to sell online.
Put tools to work
Practise using online stores, payments, orders and delivery tools.
Connect to customers
Reach new customers through online channels and commerce networks.
Keep improving
Review progress and help businesses take their next steps.
Two ways to work together
Start with a workshop. Build towards adoption.
Choose practical learning or a longer programme with hands-on support.
Choose a focused introduction or a longer programme with hands-on support. We agree the scope around your group, their starting point and your goals.
Practical learning
Digital Commerce Workshops
Short sessions that introduce businesses and entrepreneurs to selling online.
- Choose suitable sales channels.
- Present and promote products.
- Practise handling enquiries and orders.
The focus Practical skills and completed learning exercises.
Hands-on support
Digital Commerce Adoption Programmes
Longer engagements that connect learning with setting up tools and using them in business.
- Assess what each business needs.
- Help set up and use sales channels.
- Provide follow-up and review progress.
The focus Businesses putting digital commerce into regular use.
Designed and delivered together
A programme shaped around the businesses you support.
Understand needs. Design together. Deliver, support and review.
We design each programme with our partners, around the businesses they support and what they need to do differently.
Understand needs
Learn what businesses need and what holds them back.
Design together
Agree on the plan, responsibilities and intended results.
Deliver & support
Help businesses learn, practise and use the tools.
Review progress
Review what changed and agree on the next steps.
Look beyond attendance. Agree how to track skills, use of sales tools and business progress, and when to follow up.
Activities & experience
See what we’re working on.
Upcoming workshops and practical experience from Tambala Market.
Upcoming activities
E-commerce for Agribusiness
· 15:00 (Africa/Blantyre)
Online
Hosted by 25 Points & WorldFoodForum & Tambalamarket
A platform we operate
Built from doing the work.
We build and run Tambala Market. Supporting sellers and improving the platform gives us direct experience of product listings, payments, orders and the day-to-day work of online commerce.
Programme details
Clear roles. Practical goals.
Partner contributions, sales channels, progress measures and costs.
We agree on delivery, support and reporting before the programme starts. These are starting points for that conversation.
What does each partner contribute?
25 Points can contribute
- Programme design and learning materials.
- Digital commerce expertise and practical tools.
- Training and help getting businesses started.
- Follow-up support and progress reporting.
Partners may contribute
- Knowledge of the businesses and their needs.
- Participant selection and outreach.
- Sector expertise, facilities or funding.
- Coordination and continued local support.
Which sales channels can businesses use?
We choose channels around the business and its customers. That can include WhatsApp, social media, a business’s own website and relevant marketplaces. Tambala Market is one practical option where it fits.
Explore the tools we buildHow do we measure progress?
We agree on a starting point, a few useful measures and when to follow up. Depending on the programme, these may include:
- Businesses completing the learning and practical exercises.
- Businesses actively using a digital sales channel.
- Orders, sales or new customers where reliable records are available.
- Continued use at agreed points, such as 30 and 90 days.
Attendance, adoption and commercial results are reported separately. Where earning opportunities are included, we distinguish actual earnings from sign-ups. We report observed changes and the limits of the evidence.
How are the format, duration and cost agreed?
Together, we agree on the group, location, learning format, support period and reporting needs. The scope and cost follow from those choices. We also consider participants’ access to devices, data and the support they need to take part.
More ways to participate
Help other businesses reach customers.
Explore the affiliate programme and Commerce Partners.
Participants can also explore promoting products through Tambala’s affiliate programme or supporting sellers through Commerce Partners. These routes can be included where they suit the group and programme goals.
Let’s work together
Help the businesses you support take the next step.
Tell us who you work with, what they need and what you want to achieve.
Discuss a programme