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Understand the business
Understand each business, its products, customers, sales channels and barriers.
What we do
Helping more businesses get online.
We run Tambala Market, work with partners to help businesses reach customers and make sales online, and build digital products for businesses that need them.
Our product
Tambala Market
An online marketplace we run in Malawi. Businesses can sell online, while customers can shop products, find events and book places to stay in one place.
Malawi · Web · Android · iOS
For organisations supporting businesses
Helping more businesses get online.
We work with development partners, financial institutions, organisations and institutions on programmes that help businesses build digital commerce skills, reach wider markets and start doing business online.
You already finance, train or support the businesses. We help them become ready to sell online, get onto the right digital channels, reach customers and build commercial activity. Programmes can be shaped around women-owned businesses, young entrepreneurs and others who face barriers to selling online.
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Get ready to sell
Help businesses show what they sell, set prices, handle deliveries and serve customers.
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Get online
Set up an online presence, list products or services and prepare the business to manage orders.
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Reach customers
Help businesses reach customers through marketplaces, social media and other channels that suit them.
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Handle orders
Support businesses as they receive orders, serve customers and put their skills into practice.
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Learn and improve
Look at enquiries, orders and sales to understand what is working and where more help is needed.
Designed around real life
Businesses start with different phones, data budgets, confidence, language, time and support. We adapt the work around those realities and use channels that fit participants and their customers.
Putting learning into practice
We help businesses describe what they sell, create a useful business page, handle orders and keep simple records. Together with partners, we review what businesses are using and where they need more help.
What we can deliver
We agree who the programme will support, what help they need and how we will track what happens next.
Digital commerce readiness
Help businesses improve what they sell, how they describe it, what they charge and how they serve customers.
Onboarding
Help businesses create a page, list products or services and start reaching customers online.
Distributed sales networks
Give participating businesses access to Tambala's affiliate network, allowing independent promoters to earn from completed sales they help generate.
Ongoing support and reporting
Agree simple signs of progress such as active businesses, enquiries, first sales, completed orders and continued participation.
Distributed sales and market access
Participating businesses can access Tambala's affiliate network, allowing independent promoters to earn from completed sales they help generate.
View Tambala MarketFor businesses and institutions
Building better ways for businesses to serve customers.
We design and build websites, apps and platforms that make it easier for customers to discover, use and pay for what businesses offer.
Websites and mobile apps
Help people find your business, see what you offer and use your services on their phone or computer.
Online shops and bookings
Give customers a place to shop, book or buy tickets, and your team a simple way to keep track of orders and payments.
School tools and customer portals
Give staff, families or customers a secure place to sign in, find the information they need and stay in touch.
Help from the start
We help your team get comfortable with the tools we build. Once they are in use, we can help keep them running and make improvements, with a support plan agreed together.
Less repetitive work
Where it makes sense, we use AI and other tools to help with everyday tasks. We agree what the tools should do and what your team needs to check.
Discuss a project with us.
Want to sell on Tambala Market, support small businesses or build a website, app or online tool? Tell us what you have in mind.